Care-First education

Care-First mandatory education is designed to provide brokers, agents, and independent adjusters with the foundational knowledge needed to operate within Care-First.

Please read the AIC’s full update on mandatory education regarding Care-First.

Read the update

Care-First information for license holders

Who needs to complete the education?

Care-First Education for Brokers and Agents required for those holding the following AIC licenses:

  • General – Level 1
  • General – Level 2
  • General – Level 3 Designated Representative

Care-First Case Manager Education for Independent Adjusters required for those holding the following AIC licenses:

  • Adjuster – Level 1
  • Adjuster – Level 2
  • Adjuster – Level 3
  • Adjuster – Level 3 Designated Representative

Care-First education will satisfy the annual Continuing Education requirement for license renewals in 2027 and will be reported through the AIC portal.

Non-Alberta resident agents and adjusters

Care-First education is delegated as mandatory education and will be required to renew your license with the AIC.

Care-First Education providers

Intact Insurance Company (Affiliates only)
excellence.dev@intact.net

Insurance Brokers Association of Alberta
education@ibaa.ca

PNC Learning
info@pnclearning.com

Insurance Institute of Northern Alberta
iinamail@insuranceinstitute.ca

Professional Development Training Center (PDTC)
registration@PDTC.ca

MRD Training and Consulting
reece@mrdconsulting.ca

VERA Medical
clientcare@veramedical.ca

ILS Learning Corporation
info@ilscorp.com

The Care-First course providers list is updated every Thursday.

Insurance Institute of Northern Alberta
iinamail@insuranceinstitute.ca

MRD Training and Consulting
reece@mrdconsulting.ca

Professional Development Training Center (PDTC)
registration@PDTC.ca

AMPFirst Services Inc.
apar@ampfirst.ca

ILS Learning Corporation
info@ilscorp.com

The Care-First course providers list is updated every Thursday.