Licensee resources
Supporting Alberta licensees
AIC is committed to providing resources to licensees to help them efficiently fulfill license requirements, renew licenses, and provide high-quality services to Albertans. Review the following pages to learn more about your responsibilities as a licensed insurance professional.
Available resources
Alberta-based licensees are required to obtain 15 hours of continuing education credits for each class of license they are renewing. Find out what your annual requirements are in this section.
It’s important to understand what is allowable and what is not when providing services as a licensed insurance professional. You’re encouraged to familiarize yourself with the Insurance Act and understand the legislative requirements.
Understanding Voluntary Undertaking Agreements
Part of the license process is determining that licensees are not in positions of power or have occupations that place them in a conflict of interest position. This section goes over what the potential conflicts are and how to disclose them.
The renewal period runs from May 1–June 30 every year. See this section for renewal requirements, renewal process, and also what to do if your license has expired.
Licensed agents require an active E&O policy meeting the terms and conditions approved by the Alberta Insurance Council. Read up on the E&O requirements and ensure you’re compliant.
AIC Navigator email newsletter
The AIC Navigator is the AIC’s email newsletter for licensees and industry partners providing up-to-date reports of the latest news and information straight from the AIC.
Verify renewed and non-renewed licensed holders
Insurance companies should confirm that all agents, agencies, and adjusters through whom they conduct business hold valid and subsisting certificates of authority.
Explore helpful resources for licensees
- AIC Annual Reports
- AIC Information Bulletins
- AIC Notices
- Consumer resources
- Licensee resources
- Superintendent notices
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Tools for insurance professionals from CISRO’s Consumer Awareness Working Group
- Licensee resources
National Insurance Awareness Day (NIAD), observed each year on June 28, is an annual reminder for Canadians to review their insurance needs and have meaningful conversations with their agent or broker about coverage. Check out resources to support these conversations.
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Superintendent of Insurance – Notice 04-2025: Insurance Regulation Amendments
- Licensee resources
- Superintendent notices
As part of Care-first implementation, this notice from the Superintendent of Insurance provides information on amendments to the Automobile Insurance Premiums Regulation, Insurance Agents and Adjusters Regulation, Insurance Councils Regulation, and Insurance Enforcement and Administration Regulation.
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Consumer resources from CISRO’s Consumer Awareness Working Group
- Consumer resources
National Insurance Awareness Day (NIAD), observed each year on June 28, is an annual reminder for Canadians to review their insurance needs and have meaningful conversations with their agent or broker about coverage. Check out resources to support these conversations.
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2024 AIC Annual Report
- AIC Annual Reports
AIC’s 2024 Annual Report celebrates milestone moments from AIC’s 35 years of protecting Alberta consumers and features key stats and highlights of AIC’s work to protect the public in 2024.
Look up a CE course
Look up and take an accredited CE course to obtain credits towards your annual CE requirement
Find a CE course