Contact Us


Office Address & Exam Centre:

2621 308 4th Avenue SW
Calgary AB T2P 0H7
(403) 233-2929


Office Address & Exam Centre:

2700 10180 101 Street NW
Edmonton AB T5J 3S4
(780) 421-4148

For general information,
For licensing specific information,
For exam specific information,
For compliance specific information,
To submit a complaint about an insurance agent, broker, or independent adjuster, or use the form found here

If you are outside the calling area: (800) 461-3367

Due to the global number of employees working from home (tele-commuting), internet traffic volumes have increased and is causing slowdowns to all internet services.  All AIC systems remain operational.  If you are experiencing issue, it could be with your provider.  Please try again after a short time.

Regular Office Hours

The offices of the Alberta Insurance Council are open:
8.15 AM – 12.00 PM and 1.00 PM – 4.30 PM (Monday to Friday)