Consumer alert: Caution against unlicensed insurance agency (ghost broker) Tokio Investment & Insurance Inc.
This Consumer Alert from the Superintendent of Insurance cautions Albertans against Tokio Investment & Insurance Inc., an unlicensed insurance agency offering fraudulent policies.
The Superintendent of Insurance (SOI) has issued a Notice warning Albertans about individuals who claim to be licensed insurance agents and are offering fraudulent automobile, life, and potentially other types of insurance policies.
What consumers should know
- These individuals represent themselves as working for a Calgary-based insurance provider called Tokio Investment & Insurance Inc.
- Tokio Investment & Insurance Inc. is not, and has never been, licensed to provide insurance in Alberta.
- Any insurance documents with the Tokio Investment & Insurance Inc. company name are fraudulent and are not backed by a valid insurance policy.
What affected consumers can do
Anyone relying on these documents is not covered by valid insurance. The Superintendent advises that they stop driving immediately until they obtain valid coverage through a licensed insurance agent, and that they report the matter to their local police service.
Tokio Investment & Insurance Inc. is not affiliated with Tokio Marine Canada Ltd., a legitimate insurance company. When checking whether a company or agent is licensed, make sure the names match exactly.
This alert follows the Superintendent’s 2024 Consumer Alert on ghost brokers operating in Alberta.
Read the Superintendent’s 2026 Consumer Alert
Before purchasing insurance, Albertans are encouraged to confirm that their agent or broker is licensed using the AIC’s Agent Lookup tool, and that their company is listed on the Alberta.ca page for licensed insurance companies in Alberta.
Look up a CE course
Look up and take an accredited CE course to obtain credits towards your annual CE requirement
Find a CE course