Find the answers to the most commonly asked exam questions in the sections below.
Can’t find your answer? No problem. Send us a note and we’ll do our best to provide the information you’re looking for.
What do I need to know to take an exam?
The computer based examination (CBE) has been fully implemented in Calgary and Edmonton exam centers. The Alberta Insurance Council (AIC) would like to ask you to review this exam tutorial and proctoring user experience so you are familiar with the platform and the system requirements. A scientific calculator is provided within the CBE and the online proctored examination. The AIC would like to ask you to review this scientific calculator so you are familiar with all the features. Examinees must have reliable Internet connection. CIPR # / CIPR email address and password are needed to log in and start the online examination.
What do I need to know to take an online exam?
If you are taking an online exam, please review the attached document and tutorial thoroughly prior to taking your exam.
How do I access my online exam?
To access the online exam platform and begin your online exam, click here.
What do I need to know to take an exam in Calgary or Edmonton?
You will need to know your CIPR number and password to take the Computer-Based Examination in Calgary/Edmonton. Please review the exam tutorial prior to arriving.
How do I register for an exam?
Log in to AIC using the email address used to register for your CIPR number, or use your CIPR number:
- Select the exam type,
- Select a date and location,
- Complete your declarations,
- Pay the exam fee to guarantee your sitting (payment only accepted by Visa and Mastercard).
How do I know if I have a CIPR number?
Those who have written an exam with the AIC or have been issued or renewed and insurance agent’s or adjuster’s certificate any time since August 2013, have a CIPR number.
What if I cannot remember my CIPR number?
If you have forgotten your Username (your CIPR registered email address) or password, click “Forgot your email?” from the login screen or click “Forgot your password?” and provide the requested information and hit “Submit.” Follow the instructions to re-set your email address or change your password.
How do I obtain a CIPR number?
Log in at www.CIPR.ca. Register your name, residence address, and date of birth. Your name and date of birth must match the photo identification that you will bring with you when you write the exam.
If I forgot my CIPR number or email address to log on, can I simply obtain a new CIPR number?
No. If you create a new CIPR ID it is not linked to your examination information and you will not be able to check your examination results. At least 2 weeks are required to repair this situation.
How far into the future can I register for an exam?
You can register for an exam sitting up to 30 days in advance.
Can I pay in cash?
Your exam sitting will not be guaranteed unless you pay (and make your declarations).
You can pay cash at either the Calgary or Edmonton office at least 5 business days in advance of your exam to insure your place.
Can I pay at your office when I show up for the exam?
Your exam sitting will not be guaranteed unless you pay (and make your declarations).
You will only be able to write if there is availability that day.
What are these declarations that I need to complete?
- I understand there is no refund if the exam is not taken.
- I undertake not to copy, in whole or in part, any of the examination questions.
- I undertake not to disclose in any manner whatsoever any information related to examination questions.
- I declare that I have read this statement and I agree with the terms hereof.
What if I do not answer the declarations?
You will not be able to register for an examination without answering the declarations.
What do I need to bring to the exam with me?
You must bring government issued photo identification. For example, valid driver’s license, valid passport or permanent resident card.
CIPR # / CIPR email address and password are needed to log in and start the computer based exam.
Cell phones and other wireless devices are not permitted and must be checked at the door.
No outside supplies or refreshments are allowed.
What time should I arrive for the exam?
You must arrive 15 minutes prior to the exam start time to allow for check-in and to avoid forfeiting your exam fee.
Where do I go to write the exam?
Address locations can be viewed here.
Will I be allowed to take a washroom break?
Washroom breaks are not allowed once you have started the exam.
If you have a medical condition that prevents you from sitting for the entire exam, you must make special arrangements with the AIC in advance and provide a medical note from your doctor. Arrangements will be made for you to write the exam outside of the regularly scheduled sittings.
What if I need to leave before I have finished the exam?
Those who leave the exam room during the course of an exam, regardless of the reason, must turn in their exam and it will be scored as submitted.
Can I reschedule my exams online?
Yes, to reschedule an exam, you are required to do this yourself up to 24 hours prior to your scheduled exam sitting by logging on to your userid and changing the date you wish to reschedule to or you forfeit your exam fees. You can reschedule your scheduled exams online by yourself 3 times at no cost, but after the 3rd reschedule, a full exam fee will be charged.
I require special accommodations to write my exam. How can I arrange this?
If you have medical or other conditions which require special consideration, please inform us by email prior to registration. A signed medical note will be requested. NO Exceptions to this requirement will be made at normal examination sittings.
Will there be an extra charge for online exams?
Yes, on behalf of Integrity Advocates, an $11 + GST per exam proctor fee will be collected.
Where can I find LLQP study materials?
The Harmonized LLQP requires completion of a certification program.
Here is a list of approved Harmonized LLQP educators.
How often is the LLQP exam written in Calgary and Edmonton?
Please see the exam schedule here.
Can all four LLQP modules be written in one day?
Yes, certified students have the flexibility to write the exams in four, 75-minute sittings on the same day or dispersed over one year. (Exam sittings are subject to availability)
Is the LLQP exam open book?
A copy of the approved study material will be provided to you on an electronic reader. No other materials are permitted.
How long is each exam? How many questions are in each exam?
The number of questions in each exam is as follows:
- Life insurance – 75 minutes and 30 questions, plus an additional 5 pilot questions
- Segregated funds and annuities – 75 minutes and 30 questions, plus an additional 5 pilot questions
- Accident and sickness insurance – 75 minutes and 30 questions, plus an additional 5 pilot questions
- Ethics and professional practice – 75 minutes and 20 questions, plus an additional 5 pilot questions
What is a passing mark, and is a pass required for all four exams in order to obtain a Life insurance license?
A minimum of 60% is considered a pass. Participants are required to pass all four modules to become eligible for a Life insurance license.
What if I passed one or more of the exams more than 12 months from the time I apply for my Life license?
Only passing grades obtained on all four modules no more than one-year preceding the license application date are accepted. Any passed exams exceeding one year prior to the license application will have to be re-written.
Which exam(s) must I pass in order to qualify for the Accident & Sickness insurance license only?
- Accident and sickness insurance
- Ethics and professional practice
Both must be passed within 1 year of applying for an Accident & Sickness license.
If I currently have my Accident & Sickness license, what else is required to get my Life license?
Individuals already licensed in Accident & Sickness in Alberta seeking a Life license must:
- Be certified in the Harmonized LLQP by an approved course provider,
and prior to January 2016 will be required to pass
- Life Insurance exam,
- Segregated Funds & Annuities exam and
- Ethics and Professional Practices exam
starting January 2016 you will be required to pass
- Life Insurance exam and
- Segregated Funds & Annuities exam
Can I have the course provider certify each module as I complete each one so that I can register to write the exam for that module?
Course providers determine which modules must be completed as a part of each program. A student is certified by the course provider when the entire program is satisfactorily completed. Upon completion, participants may register to write any exam that has been completed as part of the program.
How much is the LLQP exam?
- LLQP (Life and Accident Sickness) – $100, including all four exam modules. A re-write of any one exam module is $100. Fees are subject to change and are located at Examination Fees.
- Accident & Sickness – $50, including both exam modules. A re-write of any one exam module is $50. Fees are subject to change and are located at Examination Fees.
- Ethics and Professional Practice – Québec Civil – $100
How can students register to write the LLQP exam?
A CIPR number is required to register for an approved LLQP course. To register to write the LLQP exam, students must be certified on CIPR by their course provider. Exam registration is completed online at the AIC website.
If students are licensed in Alberta, can they be licensed in any other jurisdictions?
Students are advised to contact other jurisdictions directly to obtain information about their license requirements.
How does the LLQP affect my current license(s)?
It doesn’t affect anyone who currently holds a Life or Accident & Sickness insurance certificate. The LLQP exam is the qualification requirement for new entrants into the industry. Former Life or Accident & Sickness certificate holders in Alberta will not be required to pass the new LLQP exam when are re-applying within 24 months from the date an Alberta certificate was last held.
Is the LLQP exam available in French?
Yes, students who wish to write the LLQP exam in French, please contact the AIC to make this arrangement in advance of your exam date.
What are the prerequisites required to register for the General Level 1 exam?
January 1st, 2020 – To register for the General Level 1 exam, students are required to obtained a General Licensing Qualification Program certificate (GLQP certificate) by an approved education provider.
Where can I get study materials for the General Insurance exam?
A list of approved General Insurance course providers can be viewed here
What’s the structure of the General Level 1 Examination?
- Technical Skills & Risk Management: 60 questions
- Ethics & Professionalism: 20 questions
- Industry Knowledge: 20 questions
What’s the pass mark for the General Level 1 exam?
Minimum of 70% is required to pass the General Level 1 exam.
What’s the structure of the General Level 2 Examination?
- Technical Skills & Risk Management: 60 questions
- Ethics & Professionalism: 20 questions
- Industry Knowledge: 20 questions
What’s the pass mark for the General Level 2 exam?
Minimum of 70% is required to pass the General Level 2 exam.
What’s the structure of the General Level 3 Examination?
- Industry Knowledge & Skills: 15 questions
- Brokerage Management: 35 questions
What’s the pass mark for the General Level 3 exam?
- Minimum of 70% is required to pass the General Level 3 exam.
What’s the structure of the Adjuster Level 1 Examination?
- General: 40 questions
- Property: 25 questions
- Automobile: 25 questions
- Liability: 10 questions
What’s the pass mark for the Adjuster Level 1 exam?
Minimum of 70% is required to pass the Adjuster Level 1 exam.
Where can I obtain the Adjuster Level 1 study materials?
Here is the list of the Adjuster course providers.
Where can I see the scope of the General Level 1, 2 & 3 examinations?
General Level 1 curriculum design document.
General Level 2 curriculum design document.
General Level 3 curriculum design document.
Are the General Level 1 examination statistics available online?
Yes, the General Level 1 examination statistics are here.
How long are the General Level 1, 2 and Adjuster Level 1 exams?
They are 2 hours and 100 multiple choice questions.
How long is the General Level 3 exam?
It’s 90 minutes and 50 multiple choice questions.
Are there any courses that are equivalent to the General Level 1, 2 and 3 exams?
Yes. Please click here for the approved course equivalencies.
How do Educators obtain CIPR access to complete student certification?
In order to participate as an authorized General Insurance Level 1 course provider you must complete Educator Registration Form and submit it via email to exams@abcouncil.ab.ca. Following registration, an administrative account will be issued by the Alberta Insurance Council. An on-boarding session will be offered to familiarize Educators with the CIPR website and process for qualifying students.