What are Council Decisions?

Investigative files are opened as the result of a consumer complaint, other regulators, or they may be initiated as a result of AIC audit activities. After notifying the complainant that a file has been opened, the AIC Compliance team conducts a thorough, unbiased investigation and presents the findings to the appropriate council for decision.

By order of the Minister of Finance, all decisions of the General, Life, and Adjusters’ Insurance Councils are to be published and easily accessible.

Decisions and disciplinary actions can be found at the links below. They are keyword searchable by individual or agency name, and you may subscribe to the feed here as well.

Detailed Alberta Decisions

Canadian Insurance Regulators,  Disciplinary Actions

The AIC Investigation Process – What to expect.

Have you ever been the subject of an AIC investigation? Have you ever contacted the AIC with concerns about a licensed agent, broker, or independent adjuster? This article is intended to provide you with important information about the AIC and its mandate to protect Alberta insurance consumers in a fair, transparent and objective manner. Learn more…