What is CIPR?
CIPR is short for Canadian Insurance Participant Registry.
Click here for more information about CIPR.
Where can I find my CIPR number?
Login to CIPR using your email address.
Your CIPR number is located on your profile page.
What do I do if I have forgotten my password?
What do I do if I have forgotten my username?
I'm trying to register with CIPR and I get a message "Username is taken already".
- If the email address you want to use is yours, you already have a profile with CIPR.
- Return to login page and click “Forgot your password?” to reset password.
- If the email address you are trying to use is shared with others (example: everyone in your office uses the same email address) you will need to use a different email address.
My email address is different than the one I originally submitted. How do I change my email address?
- If you remember your CIPR number, you must login and change your email address under your profile.
- If you remember your password but not your CIPR number, you may use your old email address to login and then change your email address under your profile. Use a personal email address.
- If you do not remember your password or CIPR number, use this forgot your Username link.
If I forgot my email address and CIPR number, can I simply obtain a new CIPR number?
No. If you create a new CIPR ID it is not linked to your license and you will not be able to renew your license. At least 2 weeks are required to repair this situation.
Why doesn’t my password work?
- You must use the same Username and password to log in to both the CIPR and AIC web sites. When creating a password in CIPR, please avoid using special characters such as the asterisk *, tilde ~, percent %, and quotes as they are not recognized. We recognize the limitations in creating a strong password and encourage you to have an upper and lower case alphanumeric password.
- Recent changes to the security on the AIC log in page may require you change you password. Log in to CIPR and update your password on your profile.