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The Alberta Insurance Council is the industry-funded regulator responsible for administering the province’s insurance laws in respect to insurance agents and adjusters.
The following services will be unavailable during this time:
We apologize for any inconvenience this may cause.
The AIC is hiring a System Analyst in our Calgary office for a contract term of 1 year (with possibility of extension). Please see the following document for more details.
All certificates of authority must be renewed no later than June 30th. To access your renewal applications log on to the AIC Licensing Portal. For guidance, please refer to the Renewal FAQs and the How To Tutorials.
Any new certificates issued prior to May 1, 2022 must be renewed by June 30, 2022.
Complaints submitted between November 29, 2021 to January 7, 2022 were not received due to technical difficulties. If you submitted a complaint during this period, please resubmit your complaint by way of the Complaints form, here.
If you are a selected Auditee, please see the attached information.
If you are taking an online exam, please review the attached document and tutorials thoroughly prior to taking your exam.
The computer based examination (CBE) has been fully implemented in Calgary and Edmonton exam centers. In addition, the online proctored examination for Alberta residents who are not able to attend personally has been developed and will be starting on Monday, July 12. The Alberta Insurance Council (AIC) would like to ask you to review this exam tutorial and proctoring user experience so you are familiar with the platform and the system requirements. A scientific calculator is provided within the CBE and the online proctored examination. The AIC would like to ask you to review this scientific calculator so you are familiar with all the features. Examinees must have reliable Internet connection. CIPR # / CIPR email address and password are needed to log in and start the online examination.
The General Insurance Council (GIC) is pleased to announce the implementation of the General Insurance Agent/Broker Level 1 training materials. Effective May 17, 2021, new Level 1 examinations were introduced. Please see the following notices for more information:
New agency applications are now to be completed online only. Find all the information you need to get started here.