Welcome to the Alberta Insurance Council

The Alberta Insurance Council is the industry-funded regulator responsible for administering the province’s insurance laws in respect to insurance agents and adjusters.

Login to AIC Licensing Portal

If you have forgotten your password you must request a reset through the CIPR web site by clicking this link CIPR


2020 On-line License Renewals No Longer Available

The 2020 License Renewal period has now concluded. All certificates of authority not renewed by midnight June 30th have now expired. In order to re-apply for your certificate, a new application is required by logging on at the AIC Portal and completing an online application.

Expedited Protocol for Licensing Non-Resident Adjusters

Due to the damage resulting from hailstorms and basement flooding in Calgary that occurred on Saturday, June 13, 2020,

the AIC has put in the following protocol to expedite the issuance of adjusters’ certificates to non-residents (read more).

For guidance please refer to the How To Tutorials.

Call for Nominations for Election to the Insurance Adjusters’ Council

The Alberta Insurance Council is seeking nominations to fill the positions of
1 Insurance Adjuster to the Insurance Adjusters’ Council.

Please click here for more information.

Resumption of Examinations in Red Deer

As of July 6th 2020, the proctoring of examinations in Red Deer has resumed. The schedule does vary, so please login to your profile here to view times and dates for this location.

Resumption of Onsite Examinations

The Alberta Insurance Council (AIC) and the insurance industry have been deemed essential services and as such, the AIC will resume the scheduling of exams beginning on Monday, May 4th.  Examination sittings will be offered for Edmonton and Calgary AIC office locations as well as Grande Prairie, Lethbridge, and Red Deer.

To meet the demands for examinations, we have opened Saturday & Sunday as examination days for Calgary and Edmonton.

For the safety of the staff, exam candidates, and proctors each examination sitting will be restricted to less than 15 candidates.  Social distancing of 2 meters or 6 feet must be maintained at all times. All students must wear a mask or face covering over mouth and nose. We will be checking all exam candidates for signs of fever prior to admittance into the exam.  All exam candidates must complete declarations and waivers prior to arriving at AIC offices.


By registering for an examination, all Examination Candidates hereby agree to adhere to Alberta Health and the Alberta Insurance Council safety protocols. Examination Candidates are required to declare that they are healthy, do not fall into a COVID-19 high risk group, and must complete a waiver releasing the AIC from all coronavirus related liability.

Details of these mandatory requirements and examination scheduling changes can be found on the AIC website.

Other AIC Services

Please refrain from coming into the offices unless it is to write a scheduled exam.  Our staff remain available to assist you by telephone or email. If you have any questions, please contact our offices by phone (Calgary 403-233-2929, Edmonton 780-421-4148) or by email at exams@abcouncil.ab.ca.

Important Information Regarding Continuing Education Credits for Agents & Adjusters

The AIC is aware of the stress and uncertainty that this challenging environment is causing. In light of this and with the support of the Accreditation Committee, the AIC will update your licensing record to provide you with 5 hours of continuing education for all Certificates of Authority which you currently hold. read more

General Insurance Exam Equivalencies Effective Immediately

Click here for approved course equivalencies.

Click here for the application process.

General Licensing Qualification Program (GLQP) Level 1 Effective January 1st, 2020

The AIC, on behalf of the General Insurance Council (the “GIC”), is pleased to announce the implementation of the Level 1 General Licensing Qualification Program (GLQP).  The GIC has identified that student examination performance cannot be accurately measured without first determining source of studies and/or exam preparation. The General Licensing Qualification Program (GLQP) will serve to correlate course provider educational programs with examination results of General Insurance Level 1 examinees. This is for Level 1 only.

For more information and answers to GLQP questions click here.

New Agency Online Applications

New agency applications are now to be completed online only. Find all the information you need to get started here.