Welcome to the Alberta Insurance Council

The Alberta Insurance Council is the industry-funded regulator responsible for administering the province’s insurance laws in respect to insurance agents and adjusters.

Login to AIC Licensing Portal

If you have forgotten your password you must request a reset through the CIPR web site by clicking this link CIPR


Calgary Office Closure & Online Exam Temporary Suspension

The Calgary office will be moving from Suite #1430 to Suite #2621, 308 – 4th Ave SW Calgary AB T2P 0H7 as of Monday, July 24th, 2023. All services will be offline at the end of the business day Friday, July 21st, 2023 until Tuesday morning, July 25th, 2023.

The Calgary office will be closed from July 24, 2023 – August 4, 2023. There will be no examinations held in Calgary, nor online General and Adjuster examinations during this closure.

Protocol Regarding Expediting Licensing of Non-Resident Adjusters

A state of emergency has been declared due to the wild fires in Alberta. The following protocol of procedures has been put into place to expedite the issuance of non-resident adjuster licenses.

2023 Annual License Renewals now available

Your license renewal application must be completed no later than June 30th, 2023. Please visit our License Renewal FAQs page for more information.

Click here AIC Licensing Portal to logon and complete your renewal

Important Notice Regarding Suspension of Online LLQP Exams

Please be advised that effective March 1, 2023 and indefinitely and until further notice thereafter, the Alberta Insurance Council (AIC) is suspending all LLQP virtual examinations.

Eligible students may still  register for and take a LLQP examination at any of AIC’s Examination Centers listed on the AIC’s website.

AIC is constantly striving to improve the security and integrity of all the examinations it administers.

AIC hopes to return to virtual examinations once that integrity has been restored.

Further updates and ​announcements will be posted to this website.

Virtual delivery of General and Adjusters Insurance Examinations is unaffected by this announcement.

Updated Q&As re auto insurance bulletin 01-2023 premium payment plans

Further to the Q&A document shared with you last week about Superintendent of Insurance Interpretation Bulletin 01-2023 Premium Payment Plans for Private Passenger Vehicle Insurance issued January 25, attached is an updated version of the Q&A, with two new questions 10 and 11.

If you have any further questions about the bulletin, please address them to tbf.insurance@gov.ab.ca. We expect to update and redistribute this Q&A document as needed.

For information about Ministerial Order No. 11/2023 directing that the Automobile Insurance Rate Board may not approve a rating program change that results in a rate increase of more than 0% for any individual policyholder, please check out the AIRB’s FAQs at https://albertaairb.ca/what-does-the-rate-pause-mean-for-industry/.

Thank you,

David Sorensen, BA Hons, FCIP

Deputy Superintendent of Insurance Regulation and Market Conduct

Treasury Board and Finance

Government of Alberta

To Apply for an Alberta Insurance Agent’s or Adjuster’s License

(Click Here)

Same application process applies to 1) Alberta Residents, 2) Non-Residents, or 3) Changing Agency or Sponsor or Reinstating.

Step-by-Step Tutorials Available here. Licensing FAQs Available here.

Effective January 1, 2023 - New General Level 2 Examinations

The GIC has approved the implementation of the new textbook and examinations effective January 1st, 2023. In conjunction with this implementation, the rewrite rules will be reset. This means that students who have challenged the Level 2 exam prior to January 1st, 2023 and were not successful will not be subject to a waiting period before being eligible to rewrite the exam.


Click here to view notice to General Insurance Designated Representatives

* Updated Online Exams *

Online examinations are restricted to examinees who live outside of cities where exam centres are located, but reside within Alberta. Students who live outside of Alberta must either travel to Alberta to write the examination(s) or obtain a license in their home jurisdiction.

The Alberta Insurance Council would like to ask you to review the rules for online examinations, the

online exam tutorial

, and the scientific calculator upon registration.

Examinees must have reliable Internet connection. CIPR # / CIPR email address and password are needed to log in and start both the in-person Computer Based Examination and the online examination.

General Insurance Exam Equivalencies Effective Immediately

Click here for approved course equivalencies.

Click here for the application process.

New Agency Online Applications

New agency applications are now to be completed online only. Find all the information you need to get started here.