Welcome to the Alberta Insurance Council

The Alberta Insurance Council is the industry-funded regulator responsible for administering the province’s insurance laws in respect to insurance agents and adjusters.

Login to AIC Licensing Portal

If you have forgotten your password you must request a reset through the CIPR web site by clicking this link CIPR


Important - Services Offline 5:00pm Friday, May 27th - 12:00pm Sunday, May 29th

The following services will be unavailable during this time:

  • license renewals and applications
  • CE entry
  • exam registration
  • payments
  • agent and agency lookup
  • CE course lookup
  • non-renewed license holders lookup

We apologize for any inconvenience this may cause.

Career Opportunity - System Analyst

The AIC is hiring a System Analyst in our Calgary office for a contract term of 1 year (with possibility of extension). Please see the following document for more details.

2022 License Renewals Are Now Available On-Line

All certificates of authority must be renewed no later than June 30th. To access your renewal applications log on to the AIC Licensing Portal. For guidance, please refer to the Renewal FAQs  and the How To Tutorials.

Any new certificates issued prior to May 1, 2022 must be renewed by June 30, 2022.

Complaint Form - Service Disruption

Complaints submitted between November 29, 2021 to January 7, 2022 were not received due to technical difficulties. If you submitted a complaint during this period, please resubmit your complaint by way of the Complaints form, here.

Compliance CE Audit

If you are a selected Auditee, please see the attached information.

Important Information for Online Exam Applicants

If you are taking an online exam, please review the attached document and tutorials thoroughly prior to taking your exam.

* Updated Online Exams *

The computer based examination (CBE) has been fully implemented in Calgary and Edmonton exam centers. In addition, the online proctored examination for Alberta residents who are not able to attend personally has been developed and will be starting on Monday, July 12. The Alberta Insurance Council (AIC) would like to ask you to review this exam tutorial and proctoring user experience so you are familiar with the platform and the system requirements. A scientific calculator is provided within the CBE and the online proctored examination. The AIC would like to ask you to review this scientific calculator so you are familiar with all the features. Examinees must have reliable Internet connection. CIPR # / CIPR email address and password are needed to log in and start the online examination.

New General Level 1 Exams

The General Insurance Council (GIC) is pleased to announce the implementation of the General Insurance Agent/Broker Level 1 training materials. Effective May 17, 2021, new Level 1 examinations were introduced. Please see the following notices for more information:

Notice to Education Providers

Notice to all General Insurance Designated Representatives

General Insurance Exam Equivalencies Effective Immediately

Click here for approved course equivalencies.

Click here for the application process.

New Agency Online Applications

New agency applications are now to be completed online only. Find all the information you need to get started here.