Problem with an Insurance Company

If you have a complaint involving an insurance company or an employee of an insurance company, you must contact the Office of the Superintendent of Insurance for Alberta at:

Alberta Treasury Board and Finance
Superintendent of Insurance
Financial Sector Regulation and Policy (FSRP)
Room 402, Terrace Building
9515 – 107 Street
Edmonton, Alberta T5K 2C3

PHONE:  780-427-8322

TOLL-FREE:  (In Alberta):  Dial 310-0000, then 780-427-8322

EMAIL:  tbf.insurance@gov.ab.ca

WEBSITE:  http://www.finance.alberta.ca/publications/insurance/info_consumer_complaints.html