Adjuster Examinations

New applicants for a certificate as an Adjuster are required to pass an examination prior to the certificate being issued. Registration for examinations must be done by visiting an AIC office or by telephone at either the Edmonton or Calgary office of the AIC. Payment of the sitting fee must be made by either Visa or Mastercard if the registration is completed by telephone.

Upon registration applicants will be given an "Insurance Examination Entrance Form". This form and suitable identification must be presented at the examination.

At the conclusion of the examination applicant must return the examination and answer sheet to the proctor. Your examination will be scored and the results posted on the AIC web site within 48 hours.

If your examination was written at a centre other than Calgary or Edmonton results may not be available until the third day after writing.

In either case your results will be available on the AIC website once the examinations have been scored.

EXAMINATION PROCEDURES

In order to pass the examination, a candidate must achieve a grade of 70% or better. The candidate will be allowed a maximum of 1.5 hours to complete the examination. The use of calculators is permitted. The candidate will not be allowed to bring any other materials (books, notes, papers, etc.) into the examination room.

Examinations are also held once a month at Red Deer, Lethbridge, and Grande Prairie. Applicants wishing to write in these locations should send their examination fee to one of the AIC offices and advise us of the location and date that you wish to write the examination. All fees should be received the week prior to the scheduled exam date.

Examination attempts are restricted to 3. After the third unsuccessful attempt a six month waiting period is imposed. This waiting period is then imposed after each additional attempt.

STRUCTURE OF THE LEVEL 1 ADJUSTERS EXAMINATION

The examination will consist of 100 multiple choice questions worth 1 mark each. There are four broad categories of questions as follows:

1. General (40 questions)

These questions will focus on, but are not restricted to, the following subject matter:

Collateral Source Doctrine
General requirements of the Insurance Act
Agency/principal relationships
Contract law
The insurance principles of indemnity, insurable interest and utmost good faith
Subrogation
Definitions of common insurance terms
Deductibles
Basic principles and practices of insurance

2. Property (25 questions)

These questions will focus on, but are not restricted to, the following subject matter:

Requirements of the Insurance Act relating to fire policies
Fire statutory conditions
"Named Perils" versus "All Risk" policies
Coinsurance provisions
Common property clauses (e.g.: mortgage clauses, basis of settlement clauses)
Basic coverages provided by the residential package policies(Homeowner, Tenants, and Condominium Unit Owners)
Floaters and valued forms used with the residential package policies

3. Automobile (25 questions)

These questions will focus on, but are not restricted to the following subject matter:

Provisions of the Alberta Insurance Act relating to automobile insurance
Provisions of the Alberta Traffic Safety Act impacting on automobile insurance (see Part 3 and Part 8, Division 5)
The differences between and need for the various Standard Automobile Policy forms approved for use by the Superintendent of Insurance
A basic understanding of the coverages provided by the Standard Automobile Policy Owners' Form (SPF #1) and its most commonly used endorsements
The Facility Association
A working knowledge of the Standard Automobile Application Form (SAF #1)

4.Liability (10 questions)

These questions will focus on, but are not restricted to the following subject matter:

Tort law
A basic understanding of the need for liability insurance
A basic understanding of the coverages provided by the Comprehensive Personal Liability rider found in most residential property package policies
Basic knowledge of various liability exposures